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If any part of your debit/credit card number changes including the issue number (where applicable) and expiry date, it is your responsibility to inform us immediately, as failure to do so may result in transactions being declined by your Bank, Building Society or Credit Card Company.
We will not accept any liability or responsibility for transactions which are declined as a result of incorrect address, contact or bank card details where you have failed to make us aware of any changes/correct details.
Should your debit/credit card be lost or stolen, please contact us immediately By Email
All cards used fraudulently must be reported to the Police and a Crime Reference Number (CRN) obtained.
Please be aware that due to money laundering regulations, card changes can only be to the same card type as first registered on the account i.e. Debit to Debit card or Credit to Credit card.